Services | IT First

Audio Visual Support

  • Audio visual Support
  • provide on-site audio visual services
  • meeting support, teleconference, training centers, lecture halls, and operations environment

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Phone Call Helpdesk Support

  • Support during office hours, unlimited calls.
  • Support technical issues via telephone calls.
  • RM300 - per month
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Remote Support

  • Support via secured remote login
  • Remote troubleshooting & analysis
    RM60 per request

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Onsite-Monthly

  • Technical staff will be deployed for support within 2 hours when contacted.
  • Trouble shooting can be supported via telephone calls on small hiccups.
  • 1 - 5 PC RM380 per month
  • 6 - 10 PC RM500 per month
  • 11 - 15 PC RM750 per month
  • 16 - 20 PC RM1500 per month
  • 21 - 100 PC RM2500 per month

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Onsite-ad hoc

  • TTechnical staff will be deployed for support within 2 hours when contacted.
  • Email account set up & troubleshooting
    RM100 - RM 300
  • Networking setting and configuration
    RM180 - RM300
  • System & software reinstallation with data backup (not more than 100GB)
    RM180 - RM300
  • Computer upgrade or hardware replacement services charges (not include hardware cost)
    RM100 - RM300

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